Satisfaction Form

Please rate your overall satisfaction with Broadley-James Ltd.

How likely would you be to recommend a product from BJL?*
- Least Likely
- 1
- 2
- 3
- Very Likely
How do you rate the performance of Broadley-James Ltd in the following areas?
Please rate your satisfaction level with each of the following:
Range of products
- Poor
- 1
- 2
- 3
- Excellent
Value for money
- Poor
- 1
- 2
- 3
- Excellent
Quality/Reliability
- Poor
- 1
- 2
- 3
- Excellent
Lead times
- Poor
- 1
- 2
- 3
- Excellent
Adherence to delivery dates
- Poor
- 1
- 2
- 3
- Excellent
Speed of response to enquiries
- Poor
- 1
- 2
- 3
- Excellent
Technical knowledge of staff
- Poor
- 1
- 2
- 3
- Excellent
Quality of web site
- Poor
- 1
- 2
- 3
- Excellent
Satisfactory resolution of complaint
- Poor
- 1
- 2
- 3
- Excellent
After sales service/support
- Poor
- 1
- 2
- 3
- Excellent
What do you particularly like about Broadley-James Ltd or our products?
If you had to name one thing that we could improve upon what would it be?
If you would like us to contact you concerning your comments please enter your details below:
Name
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